Shipping
FITZ Games Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3 business days. Shipments occur during business days. During holidays and high volume periods, shipments may be delayed. A tracking number is provided with each shipment via email to the email addressed used to place your order and can be easily viewed and tracked online.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Rates depend on size, weight and distance of the shipment.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Ground |
6-7 business days |
Free on domestic orders $65+ |
|
Expedited |
3-4 business days |
Determined by weight and distance |
|
2-Day Air |
2-3 business days |
Determined by weight and distance |
*FITZ Games ships via third party delivery services including FedEx, UPS, etc. While we do our best to send product out asap and have a terrific delivery record, delays caused by third party carriers may occur. FITZ Games is not responsible for shipping delays.
Shipment confirmation and order tracking
Orders placed will include a confirmation number and tracking number sent via email. These are typically sent within 1-2 business days of purchase.
Customs, duties, and taxes
FITZ Games is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
FITZ Games is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Your can enjoy a FITZ Games just about anywhere! We ship to most countries via third party carriers, including DHL and FedEx. International shipments may take longer to process and may take several weeks to ship. Shipping discounts and promotions do not apply to international orders. International shipping rates are calculated at checkout. Any fees, taxes, duties, import charges, etc. are the sole responsibility of the buyer. International orders may not be returned for refund, exchange and are final sale.